how to get duplicate bses bill online?

To obtain a duplicate BSES bill online, you need to follow a simple process via the official BSES website or mobile app. This process is convenient and allows you to access your bill quickly without needing to visit a physical office.

Steps to Get a Duplicate BSES Bill Online

1. Visit the BSES Website

• Go to the official BSES website at bsesdelhi.com.
• BSES has two main divisions: BSES Rajdhani Power Limited (BRPL) and BSES Yamuna Power Limited (BYPL). Make sure you're on the correct section depending on your location.

2. Locate the ‘Billing’ Section

• Once you’re on the homepage, look for the "Billing" or "Pay Bill" option in the main menu.
• Click on this section to move forward.

3. Select 'Duplicate Bill'

• Within the billing section, search for the link or option that mentions “Duplicate Bill” or “Request Duplicate Bill”.
• This may also be listed under related services such as bill payment or customer services.

4. Enter Your Details

• You will be prompted to enter specific information to retrieve your bill. This usually includes:
  • Consumer Number: This is typically a 10-digit number found on previous bills.
  • Registered Phone Number: Ensure you use the number associated with your BSES account.
  • Service Type: Sometimes you might need to select if it's residential, commercial, etc.

5. Verification

• After entering the required details, you may need to complete a CAPTCHA verification to confirm you are not a bot.
• Click on “Submit” or “Get Bill”.

6. Download or Print Your Duplicate Bill

• Your duplicate bill will be displayed on the screen.
• You can either download it as a PDF or print it directly from the webpage for your records.

7. Alternative: Use the BSES Mobile App

• If available, you can also use the BSES mobile app for a similar process:
  • Download the BSES app from the Google Play Store or Apple App Store.
  • Log in with your credentials, navigate to “Billing,” and follow similar steps as mentioned above to obtain your duplicate bill.

Additional Information

BSES Customer Support

• If you encounter any issues or cannot access your duplicate bill:
  • Call Customer Care: You can reach out to BSES customer support at 19123 for assistance.
  • Email Support: You may also email your concerns with details to contactus@bsesdelhi.com.

Importance of Keeping Your Bill

• Maintaining a record of your electricity bills helps in:
  • Budgeting and managing your energy costs
  • Filing complaints in case of billing disputes
  • Claiming refunds or benefits under government schemes

Government Schemes and Discounts

• Various government schemes may also offer discounts on electricity bills for low-income households. Regularly checking your bill can help you stay updated and eligible for benefits.

Conclusion

Getting a duplicate BSES bill online is a straightforward process involving a few clicks through their website or app. This service not only streamlines your access to energy-related documents but also enhances your overall management of electricity bills.

Key Takeaway

• Visit bsesdelhi.com or use the BSES mobile app to retrieve your duplicate bill.
• Keep your consumer number and registered phone handy for a smooth process.
• Utilize customer support for assistance if necessary.